Operational technology partner for SMEs

We rescue, automate and operate
digital systems for SMEs.

From broken apps and stalled projects to messy workflows and underused CRM/ERP systems, we intervene fast, stabilize the situation, and build the operating layer your business needs.

Digital operations cockpit

System health

Live operations

Online
Quote follow-up96%
CRM adoption82%
Automation uptime99%
Operations dashboard preview

Next action

Stabilize the workflow, recover visibility, then automate the recurring handoffs.

€1.5M+
Recovered Year One
40%
Faster Processing
24/7
Systems Monitored

Services we deliver

The precise capabilities behind the response unit

DRU keeps the simple Rescue → Build → Operate funnel, but the work is concrete: automation, dashboards, CRM/ERP rescue, Excel replacement, AI assistants and custom operational tools.

Digital transformation roadmap

We map processes, tools and data flows, then prioritize the digital work by ROI, risk and operational impact.

Process mappingROI roadmapExecution plan

Process automation

We remove repetitive handoffs across email, WhatsApp, spreadsheets and business apps with maintainable workflows.

Follow-up automationApprovalsAlerts

Power BI & operations dashboards

We turn scattered data into management dashboards, KPI boards and live reporting your team can trust.

Power BIKPI dashboardsLive reporting

Excel replacement

We replace fragile spreadsheets with secure, collaborative systems for stock, missions, orders, approvals or reporting.

Internal toolsData qualityAudit trail

CRM / ERP rescue and setup

We clean up underused CRM or ERP systems, simplify workflows and rebuild adoption around the way teams actually work.

CRM cleanupERPNext/FrappeAdoption

Custom apps & mini-SaaS

We build portals, back-office apps and operational systems when off-the-shelf software cannot fit the process.

Client portalsBack-officeMini-SaaS

AI assistants & document automation

We deploy practical AI use cases tied to your data: document analysis, classification, internal assistants and smart alerts.

Document AIAssistantsClassification

Operate retainers

We maintain, monitor and improve business-critical systems so automations, dashboards and apps keep working after launch.

MonitoringMaintenanceImprovements

What we build

From spreadsheets to real systems

We replace Excel, WhatsApp and manual follow-up with systems your team actually runs on — built for your industry.

Vehicle repatriation mobile app interface example
Transport & Logistics

Vehicle repatriation mobile app

A mobile operations system to coordinate car rental repatriation and cross-border delivery missions across France and nearby European markets.

  • Driver missions and statuses
  • Cross-border delivery tracking
  • Mobile-first field operations
Fleet & mission management interface example
Transport & Logistics

Fleet & mission management

From Excel to a real operating system: trucks, drivers, missions, revenue and KPIs in one place.

  • Drivers, vehicles & missions
  • Revenue & KPI dashboards
  • Planning and live status
Kitchen equipment energy monitoring interface example
IoT & Energy

Kitchen equipment energy monitoring

An IoT architecture collecting customer-site device data to monitor electricity consumption per kitchen equipment, with a big-data approach for analysis and reporting.

  • On-site device data collection
  • Equipment-level consumption tracking
  • Big-data architecture thinking
Retail real estate CRM interface example
B2B Real Estate

Retail real estate CRM

A full CRM for a small B2B real estate retail company: pipeline, assets, clients, follow-up and management visibility in one operating system.

  • B2B pipeline and asset tracking
  • Client follow-up and deal history
  • Management reporting
Hospitality operations interface example
Hospitality

Hospitality operations

Structure bookings, daily operations and reporting for hotels and guest services.

  • Bookings & operations
  • Staff & task coordination
  • Management reporting
E-learning platform interface example
Education

E-learning platform

Deliver courses, track learners and manage content from a single platform.

  • Courses & content
  • Learner tracking
  • Progress & reporting

How we work

One clear path, from emergency to partnership

Most clients enter through a rescue. They stay because we keep their systems running.

01Free / low-cost

Diagnostic

We assess the situation, identify the blockers and hand you a clear action plan with budget, ROI and roadmap.

02Sprint

Rescue

We intervene on the urgent problem, stabilize your tools and unblock your team — fast.

03Project

Build / Automate

We set up, build and automate the operating layer so the problem doesn't come back.

04Monthly retainer

Operate

We become your external digital operations team — maintaining, monitoring and improving continuously.

Something broken, blocked or slowing you down?

Start with a diagnostic. We'll come back within one business day with clear next steps.

Start Your Diagnostic